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Culture & digital transformation in bulk supply chains

Culture & digital transformation in bulk supply chains
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Culture & digital transformation in bulk supply chains

Not long ago, bulk material management involved dirty clipboards and tapes in measuring grain, plastic, and cement in a bin or silo. Enter digital transformation. Organizations continue to embrace digital transformation to replace antiquated processes using high-tech instruments like BinMaster level sensors and accompanying software.

Culture is key. A 2022 study by Hautala-Kankaanpää, said the adoption of digital technology and practices is not a one-time event, but an ongoing cultural change. It requires ongoing investment in digital training and resources. “Firms with strong supply chain capabilities were better able to leverage the benefits of digitalization, indicating that organizations are investing in supply chain digitization as a means of improving performance,” stated the study.

Digital transformation improves supply chain resilience, automation, accuracy, and efficiency, benefiting people effectively collaborating in a digital system.

A 2022 study by Jiao, et al., looked at ways engineering and operations cultures can create a “new design” which seeks to achieve transformation in another way by pulling a host of experts like industrial, manufacturing, and service engineers.  In terms of bulk material level sensors, for example, a “new design” lens would ask, does it perform well? Does it interact well with users? Does it work well with other technology?

BinMaster designs systems to pool such technology partners. By bringing bulk material data from sensors atop silos to a secure cloud report, authorized users can access the same information in real time. Decisions and conversations bring decision-makers the same data. It’s all about collaboration, accuracy, and transformation to a more automated process.

“Digital transformation is not simply a technological change, but a cultural movement that involves a profound shift in how organizations think about and approach their business models,” stated the Jiao study.


Hautala-Kankaanpää, T. (2022). The impact of digitalization on firm performance: examining the role of digital culture and the effect of supply chain capability. Business process management journal28(8), 90-109.

Jiao, R., Luo, J., Malmqvist, J., & Summers, J. (2022). New design: opportunities for engineering design in an era of digital transformation. Journal of Engineering Design33(10), 685-690.

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